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Privacy Policy for Questom

Last Updated: September 29, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information

  • Account credentials

  • Payment information

  • Usage data and preferences

  • Communications with our team (such as support requests or demo feedback)

We may also collect limited technical data automatically, such as device information, IP addresses, and interaction logs, to improve system performance and reliability.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our AI services and platforms

  • Process transactions and manage billing

  • Send important updates, including service announcements and policy changes

  • Personalize your experience with Questom’s services

  • Ensure the security, integrity, and reliability of our systems

  • Support research and product development to improve our AI agents

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate, maintain, and improve our services

  • Legal authorities if required by law or to protect our rights

  • Business partners or pilot clients, but only with your explicit consent

4. Your Rights

You have the right to:

  • Access and review your personal information

  • Request corrections to inaccurate or incomplete data

  • Request deletion of your account and related information

  • Opt out of marketing communications at any time

  • Request an export of your data in a portable format

5. Security

Questom uses appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. While we take strong steps to protect your information, no system is completely secure.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

📧 privacy@questom.ai

📞 ‪(510) 770-6125‬

7. Updates to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through a notice on our website.